FAQs

Most of our Deals of the Day run from anywhere between 4-6 hours every single day. On special occasions, some daily deals may last upwards of 12 hours.

We lab test everything with third-party providers to ensure quality across our collection and carefully supervise the entire life cycle of all our cannabinoids and supplements, from seed to sale. That's the Diamond guarantee of safety and transparency.

You can check out all of our lab reports here.

You can redeem your points on gift cards and other products. You can redeem rewards for as little as 2,500 points, or save up and get greater rewards for a larger amount of points. 

To redeem a gift card, all you need to do is enter your gift card code in the gift card field during checkout. To find your gift card code, visit the Your Orders tab or look through your email to find the code. 

Your order was received, but we’re still awaiting payment to fulfill it. This is usually related to product subscriptions with a failed payment. You may need to update your credit or debit card before we can process and ship your order.

To change your Subscription payment method: 

1. Go to the Subscriptions tab in your Account.
2. Click "View" on the subscription item you wish to edit. 
3. Click on the Edit icon next to "Payment Details"
4. Select the existing payment method you wish to use or add add a new card.
5. If using an existing payment method, click on it and save your changes. If adding a new payment method, fill out your information and save your changes.

Yes. Because this deal is so extreme, it comes with a strict quantity limit per order to keep things fair and prevent stockpiling, usually 3 or less of the same product, though the number can depend based on the nature of the product. 

That means the Deal of the Day only applies when you add the maximum quantity allowed (or fewer) to your cart. If you go over that limit — even by one — the discount won’t apply at all, not even to the first few items. So to lock in the deal, make sure your cart stays within the limit.

To check your gift card balance, you can visit the Gift Cards tab on your account page. There, you'll see your active and inactive gift cards and the remaining balance of any gift cards currently active. 

Alternatively, you can visit our Gift Cards Balance page and enter your unique gift card code plus the email originally used to purchase the gift card. You’ll see your gift card’s remaining balance there as well.

Any product on our store, save for gift cards, is game! If there's a product you've been loving (or dying to try), keep your eyes peeled for our Deal of the Day; you just might get lucky!

Absolutely. We only sell the best hand-selected, non-GMO, organically-grown hemp products. At our store, we prioritize the safety and quality of our products. All of our cannabinoids and supplements have been thoroughly tested by independent third-party labs to ensure they meet the highest standards for purity and potency. Our third-party partner labs test everything to ensure the utmost quality, safety, and purity.

To see all of our lab reports you can click here.

Any gift card that you purchase does not expire. Free gift cards claimed from promotions or sales, however, expire within 30 days of claiming.

THC is similar to HHC in its effects, but HHC is milder. The high from an HHC disposable vape or vape pen calms your whole body and mind while giving you a feeling of euphoria. HHC is available in a variety of strains and flavors.

To find out information on your order, you will need to contact us by email at support@diamondcbd.com or calling us at (305) 615-1194 and provide us with your order number.

Through our website, we currently accept Visa, Mastercard, and Discover.

Registration and Membership; Product SalesIn order to start your ongoing Diamond CBD monthly subscription, you must register as a member on our Website. All information that you provide to Diamond CBD, including your credit card information, is subject to Diamond CBD's Privacy Policy. You are responsible for keeping your registration information up to date through the account page on the Website.As a registered user of Diamond CBD, you agree to receive emails promoting any special offer(s), including third party offers. We may from time to time send you our monthly newsletter. You may opt-out from receiving special promotions or our newsletter by unsubscribing. Monthly DeliveryAs a subscribed Diamond CBD member, each month we will ship you a package with the specific item for which you subscribed.BY SUBSCRIBING, YOU AGREE TO PAY THE MONTHLY SUBSCRIPTION FEE FOR THE PRODUCTS THAT YOU SUBSCRIBED TO. Billing and PaymentsThe price of the Services and/or goods is payable in full before delivery. We accept the following credit cards at this time: Visa, MasterCard, American Express, or Discover. You will automatically be charged each month for your ongoing subscription. For your convenience and continuous subscription benefits as a member, if your payment method reaches its expiration date, you do not edit your credit card information and you have an ongoing subscription, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your membership should you wish to discontinue your monthly purchase of Products.We use a third-party payment service in lieu of directly processing your credit card information. By submitting your credit card information, you grant Diamond CBD the right to store and process your information with the third-party payment service, which it may change from time to time; you agree that Diamond CBD will not be responsible for any failures of the third party to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third party payment service provider's terms of service. You acknowledge that we may change the third party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology. Membership CancellationsWe work hard to make your membership satisfying; however, you may cancel your ongoing membership through the account page on the WebsiteYOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL AND YOUR SUBSCRIPTION WILL CONTINUE UNTIL YOU CANCEL AND, IF YOU DO NOT CANCEL YOUR MEMBERSHIP PRIOR TO 24 HOURS OF YOUR NEXT ORDER DATE YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW.We may terminate your membership, without notice, for conduct we believe violates these Terms and Conditions or our policies, is harmful our business interests, or for an inactive account.

All subscription orders qualify for free shipping, except for deliveries to Hawaii and Alaska.

On a federal basis, yes! Hemp-derived delta 9 THC meets the FDA requirement of containing less than 0.3% THC by weight, so it’s legal to sell and consume. However, cannabis laws vary from state to state, so we recommend looking into your state’s laws before purchasing.

Not exactly! While delta 9 is the same chemical compound found in traditional cannabis, these products are derived from the hemp plant, not from marijuana. This means that hemp-derived delta 9 THC is legal to sell and consume at a federal level.

Most notably, delta 9 THC products such as gummies offer users euphoria and a feeling of bliss all over. There's a pure delta 9 high you can't get anywhere else (and a legal one at that since our delta 9 comes from hemp!). But moreover, delta 9 also has the benefit of promoting relaxation and better sleep, boosting creativity, stimulating appetite (and libido). It's also just great!

Yes we sell D9 gummies! Our delta 9 THC gummies are one of our most popular products! As with any edibles, we recommend that you start slow. Take one or two gummies and then increase your dose every few hours until you feel the desired effect. Remember, edible products like gummies take some time before the effects (aka the high) begin. So be patient!

With a CBD Product Bundle you don't have to decide between CBD gummies, CBD Oils, and CBD Vapes — you can have a combination of all three at once. CBD Product Bundles are a great way to bundle up your favorite products!