FAQs

Browse our knowledge base
to get answers to your questions.

Other questions

What is CBD Isolate?

CBD isolate is a CBD product where all other cannabinoids, terpenes, and flavonoids have been removed from the compound, leaving only pure, unadulterated CBD oil. It is the purest form of CBD oil.

What are CBD capsules?

CBD capsules are small, soft-gel capsules, not unlike those you find at the pharmacy, filled with CBD. They are small, easy to take, and can be taken anywhere. It's a quick, simple way to take your daily dose of CBD.

What are CBD capsules good for?

CBD capsules are a quick and easy way to use your cannabinoid of choice. Just pop a couple of capsules in the morning, or anytime you feel you need a boost, and before you know it your mood will be enhanced in any number of ways.

What is Broad Spectrum CBD?

Like Full spectrum CBD, Broad Spectrum CBD contains all of the other cannabinoids, terpenes, and flavonoids found in the hemp plant. However, the THC has been entirely extracted out of Broad-spectrum CBD (whereas full spectrum still contains up to 0.3 percent THC). Together they work in a synergistic way to produce the entourage effect in your body.

What are some CBD bath & body products you have?

Here at Diamond CBD we have all types of CBD bath & body products including bath bombs, creams, soothing gels, hair prodcuts, skin products, and much more.

What is Enzactiv?

For those of you interested in Doughnuts with Active CBD, you're probably asking what is Enzactiv? Well, Active CBD comes from a proprietary blend called Enzactiv. And, of course, that leads to your next question what is Enzactiv? Well, were glad you asked. Enzactiv is our all-new proprietary hemp formula. Its an all-natural compound made to feel just like Delta-8 THC. Think of it as your buzz away from the buzz. Enzactiv is an all-natural buzz built on a foundation of cannabidiol grown from hemp farms right here in the USA. With Enzactive, youll feel relaxed, calm, and collected, just like you do when you take Delta-8 THC. Theres no paranoia and no anxiety, just the smooth, all-natural buzz that comes from hemp! You can find Enzactiv in our line of Doughnut brand products.

In which states is Active CBD legal?

All 50!

What is Active CBD?

Active CBD is an all-natural, proprietary blend of hemp compounds made for those times when Delta-8 or Delta-10 THC is out of reach. Looking for an all-natural buzz? Try Active CBD?

How often do you run sales and promotions?

We run sales and promotions constantly so check back often.

What type of coupons do you accept?

We only accept in-house coupons from our company. We do not accept third-party coupons or coupons from any other company.

Do HHC vape pens show up on a drug test?

We still don't know for sure a lot about HHC because it is a relatively new cannabinoid just beginning to hit mainstream markets. Anecdotal evidence suggests that HHC vape pens may be unique in their ability to evade a drug test.

When do I enter my discount or coupon code?

Coupon codes are always entered and applied prior to making final payment. Once final payment is made a coupon cannot be applied after the fact, so please be careful when entering any codes.

Where do you ship?

It depends on the ingredient. Although hemp-derived products are federally legal under the Farm Bill of 2018, state laws on different cannabinoids may vary. Every product page on our site is equipped with a shipping map detailing what states a specific product can and cannot be shipped to. We only ship in the USA.Β 

How much does shipping cost?

Standard shipping (3–5 days) is free within the United States for orders over $99 (excluding Hawaii and Alaska). Orders under $99 incur a $9.99 shipping fee.

How do I complete a return request?

Here are a few quick steps should you need guidance in requesting a return label.Step 1. After you have logged into your account, you have to open MY ORDERS. Then you have to select See Details for the eligible order that you would like to return. Step 2. Start your return request by clicking on the Return or Replace Items green box below your order number.Step 3. Here is where you fill out the actual form for your return. You must include the quantity that you are requesting to return.Make sure you select the appropriate reason for your return for each item. The reasons are as follows: DefectiveDamagedWrong ItemMake sure you tell us what resolution you are looking for as well, so we will be able to assist you. The options are as follows:ReplacementRefund Extra ItemThe next section is for the customer to leave a Note if you have further details about the items you are requesting to return.Most importantly, DO NOT forget to upload your photos for proof of purchase along with the items you are wanting to return. You can upload a photo for each item for as many as you need to, to reflect your claim.Step 4. If you would like your APPROVED replacement sent to a different shipping address, then all you have to do is check the box to "add a different shipping address. After that is all done, all that is left to do is to finalize your request by clicking the RETURN button.****Please Note****Our Return Address is:Fulfillment Center2252 Mason Ave Daytona Beach, FL 32117

How do I earn points for reviewing products?

Simply log into your membership account and review a product you've purchased to earn 100 rewards points. Thats it! Your points will be automatically added to your account.

Please note that you will only receive points for reviews made on products you have purchased while logged into your account. You may only earn points for 2 reviews per month.

I'm interested in delta 9. Does d9 get you high?

Yes! Delta 9 is the same compound found in marijuana, so hemp-derived delta 9 THC will have similar effects to traditional cannabis. The potency will depend on which product and concentration you choose.

Is delta 9 THC safe?

Yes! All of our products are lab-tested for safety and quality, so you’re guaranteed a safe and potent product.

What's the best dose of delta 9 per gummy?

The answer to this depends on the product. The best dose of delta 9 per gummy depends on the strength of the product. Many of our delta 9 gummies include CBD to balance out the buzz. So, with 600mg gummies you get 20mg per gummy, which is 10mg of delta 9 and 10mg of CBD.Β 

We inform you about the dose on each product page. In general, your best bet is to start low and slow. Take a low dose and increase slowly until you reach a peak that works for you. You can always take more but you can never take less.

How does Broad Spectrum CBD work?

Much like full spectrum CBD or CBD isolate, Broad Spectrum CBD interacts with the endocannabinoid system to give you a boost of wellness. It's a great tool to add to your daily regimen.